As much as we hear about the paperless revolution for business
administration, it’s not quite here yet. Companies are still finding themselves with
a backlog of paperwork.
Today’s scanning and voice recognition still have inherent
problems; temporary agencies are still struggling to meet crunch-time staffing needs; low
unemployment coupled with staff turnover is still resulting in operational overload.
The biggest problem seems to be the burden on managers to play
‘catch up’. They spend valuable time not in their area of expertise, but in the
trenches of data entry, collating, or whatever process is needed for a looming deadline.
Clients looking outside their walls to solve the problems of peak and
valley periods have discovered OffSite Works. The staffing, management and fulfillment of
administrative duties we provide can support everyday operations and relieve times of
crisis.
OffSite Works’ Contract Workforce accounts offer a dedicated
project manager and tight quality controls. The remote arrangement relieves the client of
all ‘how to’ concerns including staff, logistics, space and equipment.
Interested businesses are using pilot programs to test our services.
The success of these pilots has been so outstanding that, to date, all are now on-going
contracts. We have literally become these companies’ on-call workforce.
A quality assurance program has been developed specifically for these
accounts: our TeleQuality
program covers issues like tracking,
security, communication and proofreading.
OffSite Works takes care of the training and testing for any new
workers to the team. We want to provide a service where we handle the administrative
function totally, and the client is confident all deadlines will be met.
President Denise Gore says, “Until offices are truly paperless,
there will always be a niche for us. Forms will need to be processed, marketing campaigns
will need support and databases will need to be maintained.
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