"I received a degree in Media Arts from what is now called, The
New School of Social Research, and all of the work was done on the
computer in DOS - I never attended the actual school, which is in
New York," says Gore.
Gore's background in computers and
later the Internet have served her extremely well. Her business
deals with outsourcing - one of the hottest areas of business
online and offline.
Many corporations, large and small,
experience cyclical workloads. OffSite Works addresses those
temporary staffing/project needs by putting its own team on the
job.
"We have more than 120 people working
out of their own homes, their Small Office-Home Office (SOHO), on
their own computers and using their own software. These are
independent contractors, each of them having applied here and
going through a very careful selection process," says Gore.
Gore say the individuals, who work for
her virtual corporation, are often formed into teams to get
project done on strict deadlines - required by such large
organizations as Broadcast Music Incorporated (BMI) and Southwest
Airlines, two of her many clients.
Denise Gore has utilized the
SBA-sponsored services of the Service Corps of Retired Executives
(SCORE), the Small Business Development Center (SBDC) and the
Small Business Resource Center (SBRC). "Early on, I talked to
people from SCORE and SBDC, and was also called upon by SBA's
Richard Castilon to speak at an SBA Workshop on Home-Based
Businesses," says Gore. Indeed, Gore was extremely well-received
at the SBA's Dollars and Sense program held in Franklin in 1999,
where she explained how her business is both home-based and
also utilizes other home-based businesses - hence the "virtual
corporation" concept.
According to Gore, OffSite Works has
experienced success in today's marketplace due to a number of
factors. First, the high level of employment means that
corporations find it hard to hire the right people for what can be
cyclical needs for such jobs as word processing, web design, data
entry, and mailing support. "We've got quite a few clients who use
our services for special mailing projects that no one else does,"
says Gore.
Gore sees the future as very bright in
the booming field of outsourcing. It can be a difficult sell to
new users of her outsourcing service, but, says Gore, "once they
use it, they are hooked and will often go on a retainer account
basis with us to ensure access to the same team or individual who
has met their deadline." Gore is also very thorough and careful
about her contractors - interviewing them at length in person and
also checking their SOHO workspace. "We know how important it is
to our customers to have their jobs done effectively and on time,
so there are a lot of factors that we consider before choosing our
contractors," she says.
"It's been good to have access to all
the SBA resources like the Women's Resource Center, SCORE, SBDC,
Small Business Resource Center, and also access to capital if we
need it," says Gore.
OffSite Works changed its name from
Office at Home Outsourcing to reflect a new company direction. The
new web address is www.offsiteworks.com.